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 Mobile Airtime   Contracts 

 

  • Cost Savings and hardware provision, Three, EE, O2, Vodafone, Multi-network contracts

  • Real time billing, alerts, caps

 Mobile Value-Added   Services 

 

  • Granular visibility into usage and policy setting

  • Data Compression, data capping

  • Life Cycle Solution - Trade In Devices, CAPEX/OPEX device purchases, Lease Devices, Recycle Devices

  • Co-Terminus

 Mobile Security 

 

  • Mobile Device Management

  • Threat Detection

 

 iOT 

 

  • Multi-network SIMs with aggregated data

  • Real-time reporting tool

  • SIM Management tool

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 CONNECTIVITY 

 Traditional Line and   Calls 

  • Cost Savings on BT Line rental – ISDN,              Analogue lines and all services

  • Call Cost Savings

 Move to SIP 

 

  • BT ISDN end of life in 2025

  • Future proof your phone numbers and phone system

  • Cost Saving on line rental, Free UK calls

 Data Connectivity 

  • Broadband

  • Leased Lines, Dedicated Fibre

      CircuitsSD WAN, MPLS

COMSENSE is an independent provider of Telecoms contracts, Cloud software and all associated hardware peripherals.

 

This includes Mobile Contracts, Fixed Line and Calls, Data Connectivity, Telephone Systems, Cloud telephony and Cloud Contact Centre software, Crisis and Mass Communications as well as Consultancy Services.

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 CLOUD   COMMUNICATIONS 

 Cloud Telephony   Benefits 

 

  • Cost Savings against traditional infrastructure  and old phone systems

  • Improved Functionality, Flexibility and Resilience

  • Home Working

 Cloud Telephony   Services 

  • Voice only

  • 121 and Group Video

  • Chat

  • Meeting rooms

  • Integration with CRM and most business          applications

  • Call Recording

  • Available anytime, anywhere, any device

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 Cloud Contact Centre 

 

 

  • Contact Centre operation from anywhere

  • Skills-base routing, IVR, call recording, CRM

  • Reporting & analytics, CX journey mapping

  • Knowledgebase, customer surveys

  • Social media, chat, email, SMS.

  • Co-browse

  • Omni-channel features

  • Quality management, speech analytics

  • Screen-recording, real-time multi-screen         monitoring

 Crisis Communication 

 

  • Mass Communications Platform, Incident    Management

  • Automate the distribution and management of  messages through multiple communication channels

  • Emergency event, business disruption      notifications, IT service alerting, incident alerting

  • Public and Personal Safety Announcements

  • Data Capture throughout incident lifecycle

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 Telecoms   Procurement 

  • Initial Project Engagement and Understanding of Needs and Goals and Strategy

  • Writing of Request for Proposal Documentation acting as Consultant employed by your business

  • Co-ordinating Receipt and Analysis of Responses from parties in given timescale

Consultation

 CONSULTANCY 

 Digital   Transformation,   DesigN and Strategy 

 

  • Initial Project Engagement and Understanding of 'Needs and Goals' and Strategy

  • Our partners ‘NuForm Digital’ bring over 10 years’ experience in development and implementation of IT and Digital projects.

  • Consultancy practise and agency engage on a variety of projects including APP development, E-Commerce, CRM build and implementation, Software design and much more.

  • ‘Human experience approach’ help businesses create meaningful experiences for your customers and employees that drive business results, reduce risk and minimise expensive mistakes.

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